Enforce An Organization-wide Hidden Data & Metadata Removal Policy With

MailValve GX™

Server-Based Hidden Data & Metadata Removal Solution for Any SMTP Server



Hidden Data FAQ
learn about hidden data & metadata, the risks they pose, and how our products can remedy them
MailValve GX™ is a server-based solution for automatically removing hidden data & metadata from attachments of emails that are sent from the organization. MailValve GX™ is compatible with any email client and email server.

Hidden data stored in many popular file types may contain confidential and private information that when exposed can cause the organization embarrassment with possible financial and legal implications.

Powered by Digital Confidence DataDistiller™ Engine, MailValve GX™ is able to remove 39 types of hidden data from 18 file types, including Microsoft Office® documents (Word, Excel, PowerPoint), OpenOffice.org documents, PDF documents, and popular image and media file types such as JPEG, PNG, and SVG. MailValve GX™ is able to remove hidden data from files even if they are compressed within ZIP files.

MailValve GX™ sits on the SMTP pipe and removes hidden data from the attachments of each and every email sent from the organization according to a centrally set rules, thus enabling organizations to enforce an organization-wide hidden data removal policy to prevent accidental confidential and private data leakage, without the need of user intervention. MailValve GX™ fits organizations of all sizes, from small and medium businesses and law firms, to large-scale enterprises.


Supported Formats & Hidden Data Types

The following table summarizes the hidden data types that Digital Confidence DataDistiller™ Engine, which powers MailValve GX™, is able to remove. For detailed explanation, see the DataDistiller™ Engine page.

Supported File Formats Extensions Supported Hidden Data Types
Microsoft® Word Document .docx;.docm Document Properties; Comments; Tracked Changes; Hidden Text; Custom XML
Microsoft Excel® Workbook .xlsx;.xlsm Document Properties; Comments; Tracked Changes; Custom XML
Microsoft PowerPoint® Presentation .pptx;.pptm Document Properties; Comments; Slide Notes; Custom XML
OpenDocument Text .odt Document Properties; Notes; Tracked Changes; Versions
OpenDocument Spreadsheet .ods Document Properties; Notes; Tracked Changes; Versions
OpenDocument Presentation .odp Document Properties; Slide Notes; Versions
OpenDocument Graphics .odg Document Properties; Versions
PDF Document (partial support*) .pdf Metadata (including XMP)
AVI .avi Metadata
JPEG .jpeg;.jpg EXIF (including thumbnail); Photoshop image resources (including IPTC); XMP; Comments; Other Metadata
JPEG 2000 .jp2 Metadata
WAV .wav Metadata
PNG .png Metadata
SVG .svg;.svgz Metadata
MP3 .mp3 ID3 Metadata
MP4 .mp4;.m4a Metadata
3GP .3gp Metadata
XML/XSD/XSL .xml;.xsd;.xsl Comments

System Requirements

Required Hardware:

800 MHz processor
512 MB RAM
80 MB free disk space

Required Software:

Microsoft® .NET Framework v2.0
(or later version. If not present, the setup program will direct the user to its free download page)

Supported Operating Systems:

Windows® 7
Windows Vista®
Windows® XP SP 2 (or later version)
Windows Server® 2008
Windows Server® 2003
Windows® 2000 Service Pack 3

Key Features & Benefits

  • Comprehensive - MailValve GX™ can remove 39 types of hidden data from 18 file formats, more than any other solution on the market today.
  • ZIP Cleaning - MailValve GX™ can remove hidden data from files that are compressed within ZIP.
  • Whitelist - Administrator can specify recipients for which email attachments should not be cleaned.
  • Overridable - Administrator can allow end-users to prevent the cleaning of a particular email as an exception by specifying a keyword in the email subject.
  • Client & Server Independent - MailValve GX™ is compatible with any email client & email server.
  • Transparent to End-Users - MailValve GX™ cleans email attachments automatically, without user intervention, thus saving the cost of users training.
  • Easy Deployment - Setting up MailValve GX™ is easy and takes just a few minutes.